Homewurk FAQ Troubleshooting Report a problem



Only locations are supported by the IT department of Wageningen University & Research.

Please check Troubleshooting if you experience a problem.
After troubleshooting you could report your problem.



WUR IT does not provide internet access or any support at the following locations:
According to our latest information, tenants should contact 085-0140470 (or www.ittdesk.nl) in case of internet issues.

At Oude Bennekomseweg and Droevendaalsesteeg internet access by WUR has been discontinued. Tenants of these locations have made their own arrangements for their internet connections.



Idealis
For complaints about your room
or about the Support Level of your Internet connection.

Idealis website


WUR Servicedesk IT
For (registered) problems with HomeWURk, NOT if you disagree with the Support Level. Use Report a Problem to report a problem!

Servicedesk.it@wur.nl
0317-4 88888
Mondays to Thursdays 08:00-22:00
Fridays 08:00-17:00


WUR Servicepoint IT
Check wireless.wur.nl for information about connecting to the WUR campus wireless network.

Forum building, ground floor
Mondays to Thursdays 09:00-22:00
Fridays 09:00-17:00